# Microsoft 365 Support in Austin, TX

Microsoft 365 runs the daily work of most Austin small businesses: email, files, identity, and collaboration. SkyNET IT handles M365 tenant administration for Austin businesses, Entra ID, mailboxes, license management, MFA, and SharePoint, with a 20-year practitioner answering directly. Built for professional, healthcare-adjacent, and operations-heavy offices that need the tenant managed without a full internal IT team.

## Why this service matters in Austin

In a metro this size it is easy for a small Austin business to pay a big MSP for Microsoft 365 work it never sees the results of. SkyNET IT keeps the tenant clean and current, licenses right-sized, MFA enforced, offboarding done, with one practitioner accountable instead of a rotating support desk.

## Common issues this service helps address

- login and MFA issues  
- mailbox and Outlook problems  
- Teams access and collaboration issues  
- licensing confusion  
- SharePoint or OneDrive permission drift

## What's included

- User and group management  
- License administration  
- Email and Teams support  
- Practical security basics where licensing allows  
- SharePoint and OneDrive configuration support  
- Onboarding and offboarding support tied to Microsoft 365

## How service is delivered

Most issues get resolved remotely: faster response, less disruption to your team. When a problem needs hands-on work, onsite service is available.

1. Tenant review  
2. Apply security foundations  
3. User/device alignment  
4. Ongoing admin and support  
5. Quarterly security review

## FAQ

**Do you manage licensing?**  
Yes. We handle adds/removes and help you choose the right license mix for your needs.

**Do you support migrations to Microsoft 365?**  
Yes. We plan and execute mailbox and data migrations.

**Do you provide remote IT support for businesses in Austin?**  
Yes. Support is remote first, with onsite service available when hands-on work is needed.

**Do you provide remote-first Microsoft 365 Support in Austin?**  
Yes. Support is remote first, with onsite help available when the issue requires hands-on work.